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Frequently Asked Questions (FAQ's)

Q. What is the difference between the 3 sign styles that are available?
Q. How do I know which header to select for my safety sign?
Q. Why can't I change the sign and text color on my sign?
Q. How do I find the appropriate pictogram for my specific sign?
Q. What if I want a different pictogram other than those that I see available?
Q. Can I order multiple sign designs with this design your own tool?
Q. How many lines of text are available on my sign?
Q. How can I see the full height of the design screen?
Q. Will I receive a proof of my completed design?
Q. Is the color I see on screen the actual color of my sign?
Q. How do I contact your customer service department?

NEED HELP? Our customer service representatives are available, just dial

1-800-568-2848

Q. What is the difference between the 3 sign styles available?
A. Each type of sign serves a difference purpose. OSHA signs will help you comply with OSHA 1910.145, ANSI signs will help you comply with the recommended ANSI Z535 Committee on safety signs, and Custom signs are designed to meet your exact specifications, wording, etc. For more information about sign styles, see Selecting a Type. (back to top)

Q. How do I know which sign header to select for my safety sign?
A. Once you select a sign style, only the appropriate headers for that sign style will be available for selection. For the uses of each type of header, see Selecting a Sign Header.(back to top)

Q. Why can't I change the sign and text color on my sign?
A. If you choose to design an OSHA, or ANSI sign, only the appropriate background sign and text colors will be used so that you are always creating a compliant sign. If you want the versatility of different background and text colors, you should choose to design a Custom sign. (back to top)

Q.
How do I find the appropriate pictogram for my specific sign?
A. Go to the Select Pictogram Category and choose the category you feel most accurately describes the pictogram you want. Categories include: Hazard Communication (HAZCOM), Facility, Personal Protective, First Aid; Fire, Security and Arrows. When the category is chosen, you can select the pictogram by using the scroll bar left and right for viewing the entire range of pictograms available. (back to top)

Q.
Can I order multiple sign designs with this design your own tool?
A. Yes, you can order different sign designs. You will need to enter each design as a separate order. Create your first sign, select quantity and submit order to shopping cart. Then, return to the "Design Your Sign" page, change the sign design and quantity if necessary and submit to shopping cart again. (back to top)

Q.
How many lines of text are available on my sign?
A. Custom, OSHA and ANSI signs can have up to 4 lines of text. (back to top)

Q.
How can I see the full height of the design screen?
A. In Internet Explorer, hit F11 for the full-screen mode. To return to normal mode, hit F11 again. In Netscape, right click in the lower frame of Netscape and select "open target in new window" from the pop-up menu. (back to top)

Q.
Will I receive a proof of my completed design?
A. No, a proof is not needed. The design you create will be manufactured to your specifications and therefore serves as your proof. Before submitting your order to the shopping cart, please review your sign carefully. (back to top)

Q.
Is the color I see on screen the actual color of my sign?
A. We have tried to represent the colors on screen as closely as possible to the actual sign colors. But, some screen colors vary so there may be a slight variation in the sign versus the color depicted on your screen. (back to top)

Q.
How do I contact your customer service department?
A. Our reps are ready to answer your questions and assist you in designing and ordering your custom sign. Please call our toll-free 1-800-568-2848 or email us at support@safetysignexpress.com. Our customer service department is available from 8am to 5pm MST. (back to top)

Copyright© 2002 - 2009 Safety Sign Express
A Division of Albuquerque Sign Print, Ltd.